Troubleshooting
- Jenni Wallin
- Yeok Hong Ng
This section contains important information for troubleshooting that are essential for errors that you might encounter.
Note!
Prior to testing the MSMQ agent, ensure that MSMQ is installed and running on the target Windows machine.
In order to troubleshoot the agent, you must take into consideration the following aspects:
Installing MSMQ Service
To install the MSMQ service, refer to https://docs.microsoft.com/en-us/dotnet/framework/wcf/samples/installing-message-queuing-msmq.Â
Windows Firewall
By default, Windows Firewall may block the ports that are required by the MSMQ server. You must configure the Windows Features to enable the connectivity of the MSMQ agent. For more information, refer to https://support.microsoft.com/en-ca/help/183293/how-to-configure-a-firewall-for-msmq-access.
Errors
When an agent is aborted during the startup of the workflow, an error is displayed. The following shows a list of error messages with explanation.Â
Error Message | Description |
|---|---|
| AutomationException: 0x5 | Access denied. In Invoke, this is usually due to incorrect username/password. |
| AutomationException: 0xc00e0014 | The queue path name specified is invalid. |
| EC and Workflow stop working | Restart the EC and Workflow to recover. |