This section contains important information for troubleshooting that are essential for errors that you might encounter.

In order to troubleshoot the agent, you must take into consideration the following aspects:

Installing MSMQ Service

To install the MSMQ service, refer to https://docs.microsoft.com/en-us/dotnet/framework/wcf/samples/installing-message-queuing-msmq. 

Windows Firewall

By default, Windows Firewall may block the ports that are required by the MSMQ server. You must configure the Windows Features to enable the connectivity of the MSMQ agent. For more information, refer to https://support.microsoft.com/en-ca/help/183293/how-to-configure-a-firewall-for-msmq-access.

Errors

When an agent is aborted during the startup of the workflow, an error is displayed. The following shows a list of error messages with explanation.