Troubleshooting (4.2)

Owned by Jenni Wallin
Jun 03, 2024
1 min read

This section contains information on troubleshooting in case any errors are encountered.

Before testing the MSMQ agent, ensure that MSMQ is installed and is running on the target windows machine. The sections included in this are:

Installing MSMQ Service

For information on how to install the MSMQ service, see https://docs.microsoft.com/en-us/dotnet/framework/wcf/samples/installing-message-queuing-msmq. 

Windows Firewall

By default, Windows Firewall may block the ports that are required by the MSMQ server. You must configure the Windows Features to enable the connectivity of the MSMQ agent. For more information, refer to https://support.microsoft.com/en-ca/help/183293/how-to-configure-a-firewall-for-msmq-access.

Errors

When an agent is aborted during the startup of the workflow, an error is displayed. The error codes and the reason for the error are display:

Error Message

Description

Error Message

Description

AutomationException: 0x5

Access denied. In Invoke, this is usually due to incorrect username/password.

AutomationException: 0xc00e0014

The queue path name specified is invalid.

ECSA and Workflow stop working

Restart the ECSA and Workflow to recover.