Supervision Service (3.3)

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Overview

The Supervision Service uses decision tables, where you can define different actions to be taken depending on which conditions are met; log in System Log, use an overload protection configuration, or generate an event. You can use any MIMs available in the workflow for configuration of conditions, e.g. throughput, queue size, etc.

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Supervision Service concept

The Supervision Service is available for real-time workflows and can be configured in the Services tab in the Workflow Properties dialog. The supervision service with action overload can also be manually triggered with mzcli commands, in case it is needed for maintenance or other purposes. If the service is manually triggered, it has to be reverted to automatic mode for the settings in the Services tab to take effect once again.

Configuration of the Supervision Service

To open the configuration for the Supervision Service, open the Workflow Properties dialog in a real-time workflow configuration, click on the Services tab, click on the Add button, select the Supervision option, and click OK.

The configuration for the Supervision service will now appear on the right side of the Services tab.

Creating a Decision Table

When you select to add a new decision table, the Add Decision Tables dialog opens.

In this dialogue, you configure your decision table. In a decision table, you determine which action to take depending on which conditions are met. These conditions and actions are configured in separate lists and will then be available for selection in the decision table configuration.

Configure your decision tables by following these steps:

1. Configure conditions. The conditions you configure are based on different MIM parameters having defined values.

2. Configure actions. When configuring the actions, you can select to have a Supervision event generated, to reject messages, or to log an entry in the System Log. Rejection can be made on all messages or on a certain percentage; 0, 25, 50, or 100 %.

   If you are using Diameter or Radius agents in your workflow, you can also select from a range of Diameter and Radius-specific overload protection strategies to only reject specific types of messages. See Diameter(3.3) and Radius(3.3) for further information about these strategies. 

3. Create the decision table. Set the conditions to either True, False, or - (which means ignore) and select which action to take.

4. Set a name.

5. Click Add. Repeat steps 1 to 4 for all the decision tables you want to create.

Configure conditions

To configure conditions:

1. In the Add Decision Tables dialog, click the Condition Lists button.

2. Click the Add button to open the Add Conditions dialog.

3. Click the Add button to add conditions.

4. In this dialog, select a MIM value for the left operand.

5. Select an operator.

6. Enter a constant, or select a MIM value, for the right operand.

7. Click Add to add the condition to the condition list.

8. Repeat steps 4 to 7 until you have added all the conditions you want to have in the condition list and then click Close when you are finished.

   You will return to the Add Conditions dialog.

    

9. Select if you want to match all conditions in the list, or if you want to match one of the conditions in the list.

10. Give the list a name and click the Add button to add the condition list in the Create Decision Tables dialog.

11. Repeat steps 3 to 10 until you have created all the condition lists you want to have and then click Close when you are finished. You will return to the Create Decision Tables dialog.

Configure actions

To configure actions:

1. In the Add Decision Tables dialog, click the Action Lists button.

2. Click the Add button to open the Add Actions dialog.

3. Click the Add button to add actions.

    

In this dialog, select which type of action you want to use; System Log, Overload Protection, or Supervision Event. Depending on what you choose, the options in the dialog differ. 

4. If you have selected an Overload Protection action:

   • Enter a description in the Description field.

   • Select the percentage of messages you want to reject; 0, 25, 50, or 100 % in the Reject drop-down list.

   • In the Strategy drop-down list, you select if you want the action to be applied for all requests, or only for requests following any of the Diameter overload protection strategies.

5. If you have selected a Supervision Event action:

   • Enter a description in the Description field.

   • Enter the event content in the Content field. This content can then be used when configuring Event Notifications for this event.

6. If you have selected a System Log action:

   • Enter a description in the Description field.

   • Select severity in the Severity drop-down list.

   • Enter an optional message in the Message field.

7. Click Add to add the action to the action list.

8. Repeat steps 4 to 8 until you have added all the actions you want to have in the action list and then click Close when you are finished.
   You will return to the Add Actions dialog.

9. Give the list a name and click the Add button to add the action list in the Create Decision Tables dialog. 

10. Repeat steps 3 to 10 until you have created all the action lists you want to have and then click Close when you are finished.

    You will return to the Create Decision Tables dialog.

Configuring a Decision Table

In the Decision Table tab you will now have two columns; Conditions and Actions.

The Conditions column contains all the condition lists you have created, and in the Actions column, you can set a condition to either True (true), False (false), or - (Ignore), and then select which action you want to trigger when the settings in the decision table match.

Depending on how many conditions you have configured, there may be many different combinations that you may want to configure different actions for. To add another column, right-click the Action column heading and select the option Add Column.... A new column will then be added. This can be repeated for all the different combinations you want to have.

mzcli Commands

If you need to manually trigger or clear the supervision service with action overload, for example, for maintenance or other purposes, you can use the mzcli wfcommand. See wfcommand (3.3) for more information.