Dimension

A dimension represents a category in a data set and is used for grouping of KPIs.

KPIAggregatedOutput

A UDR type that contains aggregated output values, if set to true.

KPIOutput

A UDR type that contains the calculated KPI and related metadata.

KDR

A UDR type that holds the source data for KPI calculations. The decoded input to the workflow is represented as key-value pairs in the UDR, which can then be referenced in a service model.

KPI

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively an organization is achieving key business objectives. A KPI is derived and calculated by aggregating metrics in a dimension over a specified period of time.

Metric

A metric is the result of a calculation based on one or more values in the KDRs. Various functions define how these values should be aggregated in each period.

Service Model

A service model is set of objects that defines dimensions, metrics, trees, and KPIs and the relation between these entities.

Tree

A tree is a representation of a set of paths to dimensions in a service model.

Period

Metrics are aggregated in discrete periods. The length of these periods is determined by properties in the service models.