Workflows (3.1)
A workflow configuration enables you to create a workflow consisting of:
A workflow template: the schema of the agents and routes that you draw on the workflow template.
A list of workflows that share the same settings and are included in the configuration.
The workflow properties:
Workflow table: The appearance of the table that displays the list of workflows
Error handling
Audit settings
Execution options
Note!
Every workflow configuration is a single entity, regardless of the number of workflows it contains.