Recover - Platform

When the CMS receives an exit code from the monitor script that indicates failure on the Platform, the following measures apply:

1. Stop the Platform by calling the offline script.

   
   
   

2. The Platform should be down, but to make sure it is completely down, call the clean script.

   
   
   

3. Start the Platform in an alternative Platform Container. The database, including its listener, must be started before the Platform, since the Platform depends on it. The CMS must execute the database online script in an alternative container. 

   
   
   

   
   
   

4. Due to the reconnection behavior of the ECs, you do not need to restart these pico instances unless they are unavailable.  However, it is recommended that you check that the workflows are behaving as expected.
   
   
   

5. Services, running in an SC (e.g. Kafka), must be restarted when the Platform has recovered. You can update the online script to do so by uncommenting the following line:

   #cmd=$cmd;mzsh service restart --publish-only