System Log(3.0)
The System Log provides a comprehensive view of all events in 
to browse or to purge.All events are saved in the System Log by default. The System Log handles duplicate events within a specific time frame. Therefore every event has a first and last occurred date, as well as information on how many times the event was repeated.
The log entries, or messages, can originate from three areas of the system:
System - logs in this category are generated by the Platform or EC.
Workflow - logs in this category are generated by workflows or agents embedded in workflows.
User - logs in this category are generated by user actions such as logins, importing, or exporting configurations.
For instance, if a workflow aborts, the reason is tracked through the System Log.
Get started:
- To open the System Log, click the button in the upper left part of the Desktop window, and then double-click on in the menu.
- To populate the System Log, click Search in the toolbar. See the section below, Searching the System Log.
Toolbar
| Option | Description |
|---|---|
Displays the Search System Log dialog where search criteria are defined to limit the log entries in the list. For further information, see the section below, Searching the System Log. | |
| Selects all log entries in the table currently displayed. A group is selected from the Show Entries list, see Show Entries option below. | |
Refreshes the system log based on the Search criteria. | |
| Delete | Deletes the selected row or rows. |
| Prints the selected row or rows. | |
| Show Entries | Log entries matching the search criteria are displayed in groups of 500. Show Entries contains a list of all groups of 500, from which one is selected. The full content of the log messages for a group is fetched from the database once the group is selected, for performance reasons. |
Table Fields
| Field | Description |
|---|---|
| Sev | The severity of the message. It can be any of the following:
|
Last Occurred | The date when this message last occurred. |
Repeated | Shows how many times this message has occurred. |
Area | Shows from where in the system the message originates; from a User, from the System, or from a Workflow. |
Workflow | The name of the workflow or agent from which the message originates. |
| Workflow Group | The workflow group from which the message originates. |
Message | The message itself. Select an entry in the list to display its full contents in the message area at the bottom. |
First Occurred | The date when the message first occurred. |
Note!
Double-click on an error message to open the Stack Trace Viewer dialog. The information in the Stack Trace Viewer must always be included when contacting Support in cases involving error messages.
Searching the System Log
In order to more easily track down specific messages, the Search System Log dialog lets you constrain the number of messages displayed.
- Select in the toolbar to display the Search System Log dialog.
The search result is restricted to a maximum of 500 000 entries. To modify the maximum number of entries, add the Platform property mz.systemlog.maxresults to the platform.conf and modify the value. For further information, see Platform Properties(3.0).
For an entry to be displayed in the list, it has to pass all of the following filters.
| Field | Description | ||||
|---|---|---|---|---|---|
Log Area | The area of the system that reported the log entry. At least one must be enabled. | ||||
Severity Type | Type of severity, see Sev above, in Table Fields. At least one type must be enabled. | ||||
Period | The time period within which log entries are viewed. Predefined options are available in the drop-down list. If none is selected, all are considered. The default period is Today.
| ||||
Workflow Group | Includes messages from the workflow group that you select from the drop-down list. | ||||
Workflow | Includes specific workflows or agents from the drop-down list. If disabled, all workflows and agents will match. | ||||
Agent | Includes messages from the agent that you select from the drop-down list. Note! To have the system log present agent-related messages you need to configure an agent event from the Event Notification Configuration. For further information, see Add Event in Event Notifications Configuration(3.0). | ||||
Username | Includes messages originating from the user selected in the drop-down list. If disabled, all user activities will match. Note! This setting applies to events invoked by users, such as inserting, updating, or deleting data in the system. It does not apply to workflow ownership and can therefore not be used to filter out a specific user's workflows. | ||||
Log Message | Use this field to search for occurrences of specific messages. Use all lower case letters in the text field to perform a case insensitive search. If upper case letters are used anywhere in the text field the search will be case sensitive. |
Printing the System Log
Use the Print System Log dialog to print detailed information, or a brief description, of one or many log entries.
- Click Print in the toolbar to display the Print System Log dialog.
- Select the log entries of interest, before selecting Print.
Selections are made in one of the following ways:
Single select - An individual row is selected by clicking on it.
Browse select - Select many rows by clicking on the first row to be included, then, while holding down the <Shift> key, click the last row to be included in the selection.
Extended select - Select several individual rows by clicking them while holding down the <Ctrl> key.
| Field | Description |
|---|---|
Headers Only | Prints a short summary of each selected log entry. The printed information is the same as displayed on each message row. |
Full Details | Prints detailed information about each selected log entry, one page for each. The information printed is the same as displayed in the message area of the System Log window. |
Include Stacktrace | Includes stack traces for the log entries where available (that is, Error type messages). |