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changes.mady.by.user Jenni Wallin

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ButtonDescription

To Enable External References in an agent profile field. Refer to the section Enabling External References in an Agent Profile Field in External Reference Profile for further information.

Note
titleNote!

If you update the properties file used by the External References file, and resave the External References profile, you will also have to resave the Event Notification configuration for the changes to take effect.


To define an Event Category, to send any kind of information to a Column. Refer to 4.4 to Event Category for further information.

The Event Notification configuration contains two different tabs:

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