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Setting | Description |
|---|---|
Profile | Select the Duplicate UDR profile you want the agent to use in the drop-down list. All workflows in the same workflow configuration can use separate Duplicate UDR profiles. To do that, the profile must be set to Default in the Workflow Table tab found in the Workflow Properties dialogue. After that, each workflow in the Workflow Table can be appointed the correct profile. |
Duplicate Route | Indicates on which route to send detected duplicates. The list is not populated with output routes until the routes have been created and the dialogue is reopened. |
Suppress Warnings in System Log | Select this check box to suppress duplicate UDR messages from being logged in the System Log. |
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For more information, refer to the Thread Buffer Tab in Workflow Template.