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Conditional Trace makes it possible to download and examine selected records from running workflows, making it a very powerful tool for troubleshooting in production environments. The main advantage is that there is no need to restart the workflows - you can at any time create the rules and turn on tracing for a set of workflows. The configuration is a three step procedure:

  • Defining a Trace Template:
    Templates define which workflows and UDR types to target, including search criteria to find the particular record/records.

  • Starting a Trace:
    Traces are started from the MediationZone WebUI.  

  • Examining a Trace:
    Trace output records can be examined directly in the WebUI. You can also choose to save trace records in a file, or use a trace output examination tool (like Jaeger). 



Output from a Conditional Trace configuration



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