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AI Assistant

AI Assistant

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The DigitalRoute AI Assistant is a built-in documentation support tool in Usage Engine. Designed to make your experience smoother and more productive, the AI Assistant helps you quickly find answers about features and functionality from the product documentation.

Note!
The AI assistant is designed to help, but it may occasionally provide incorrect or incomplete information. Please verify any important details independently. If you notice any issues while using it, please log feedback through your usual support channel or use the Feedback icon feedback_icon.png. Avoid sharing sensitive or personal information with the assistant.

The AI Assistant is not a coding tool and cannot generate or debug code. It also does not have access to any account-specific contextual information, so it cannot answer questions related to your specific streams or stream logs.

Conversations with the AI Assistant are not persistent across login sessions, but it can refer back to older prompts and responses in an ongoing conversation.

Select the icon

To access the AI Assistant, click on this icon AI Assistant Icon.png from the left navigation panel.

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AI Assistant in Usage Engine

Ask a question

Type your question or request and hit Enter or click the send button AI Send button icon.png .

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Ask a question

Read more

See more details by clicking on a source link to go to the reference page in the Usage Engine documentation.

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Source links

Continue to interact

Have a follow-up question or want to explore a topic in more detail? The AI Assistant remembers previous prompts from your current conversation, so you can refer back to something you asked earlier. Just remember that this memory only applies within the same conversation; once you start a new one, the slate is wiped clean.

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Keep the conversation flowing

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Getting the most from the AI Assistant

Use these tips to get the best results when asking the AI Assistant for help.

Be specific
Ask direct questions about tasks or features in Usage Engine.

Instead of asking "My stream isn't working," try "My HTTP function in the billing stream is returning a 401 error when connecting to the external API.”

Instead of "How do I set up metering?" try "I need to meter API calls for different service levels like the Botbot AI assist example - how do I configure multiple meter types under categories?"

Ask one question at a time
Keep your prompts focused on a single topic for the best results.

Do:
How do I schedule a recurring stream run?

Don’t:
How do I schedule a recurring stream run and delete streams?

Include error messages
If you see error messages in your stream logs or when configuring functions, copy and paste the exact text.

"Getting 'Invalid meter type' error when using the Meter processor function."

Ask for examples or steps
If you want more detail, ask for examples or a step-by-step process.

Give me a step-by-step guide to importing a stream.

Mention your environment and your role
Specify your environment and your role, as configurations and features may differ.

Are you using the EU environment (https://digitalroute.io ) or the US environment (https://us.digitalroute.io )?

Are you an Admin user (who can access Application access and User Management) or a regular user?

Rephrase if needed
If you don’t get the answer you want, try asking differently. The AI Assistant is here to help and is always improving.

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