In-app news
The What’s new section in UsageCloud is where you can access in‑app news about product updates, new features, maintenance windows, and other important announcements.
Accessing in-app news
Select the What’s new icon in the banner.
Note!
The red notification dot on the What’s new icon indicates that there are unread news.
The What’s new panel shows a list of news.
What’s new panel
Note!
Sometimes news includes a link to more detailed information, for example a documentation page, a blog post, or a related article. In that case, a right‑arrow button is visible at the top right of the news. If there is no link, the right‑arrow button is not shown.
Service incident and planned change pop-ups
Service incident and planned change news can trigger a pop‑up so that you see critical information as soon as possible.
Each service incident or planned change triggers a pop‑up one time, the first time you log in after it is published. After you close the pop‑up, you can still access the same news from the What’s new icon.
News content
The What’s new panel shows news with the following tags:
Tags | Description |
|---|---|
Product update | Covers news related to product changes and enhancements. |
New feature | Covers news related to a new feature releases. |
Maintenance | Covers news related to ongoing maintenance or upcoming maintenance windows. |
Announcement | Covers news related to general announcements. |
Planned change | Covers news related to upcoming changes that may require users to update their configuration. |
Service incident | Covers news related to major issues impacting all users. |
Read and unread news
The What’s new panel keeps track of which news you have read so you can focus on recent information.
When new news is published for your account, it appears as unread in the What’s new panel. A red notification dot on the What’s new icon shows that you have unread news.
When you select and view news, its status changes to read. You can use the read and unread status to identify which news you have not yet read.
Ordering and updates
The What’s new panel shows the most recent information first. News is ordered from newest to oldest.
Availability period and visibility
News is available for a limited time. News remains visible for up to 90 days from the publication date. When a news passes its availability period, it no longer appears in your What’s new panel.
Some news may target specific accounts. As a result, you may see different news than users in other organizations.