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The System Log provides a comprehensive view of all events in to in Image Added to browse or to purge.

Excerpt

All events are saved in the System Log by default. The System Log handles duplicate events within a specific time frame. Therefore every event has a first and last occurred date, as well as information on how many times the event was repeated.

The log entries, or messages, can originate from three areas of the system:

  • System - logs in this category are generated by the Platform or EC.

  • Workflow - logs in this category  are generated by workflows or agents embedded in workflows.

  • User - logs in this category are generated by user actions such as logins, importing, or exporting configurations.

For instance, if a workflow aborts, the reason is tracked through the System Log.

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FieldDescription
Sev

The severity of the message. It can be any of the following:

  • I (information) - An informative message. For instance, when a workflow is activated or a user logs in.

  • W (warning) - A warning message is also informative, but is considered to be slightly more serious than an information message. A warning message is logged, for instance, when a workflow sends data to Data Veracity.

  • E (Error) - An error is logged when any part of the system fails, for instance, when a workflow aborts. Double-clicking an error message displays the Stack Trace Viewer. This information must always be included when contacting Supportcontacting Image Added  Support, in cases involving error messages.

  • D (Disaster) - Usually never used, other than possibly for user defined agents.

Last Occurred


Excerpt
The date when this message last occurred.


Repeated

Shows how many times this message has occurred.

Area

Shows from where in the system the message originates; from a User, from the System, or from a Workflow.

Workflow

The name of the workflow or agent from which the message originates.

Workflow GroupThe workflow group from which the message originates.

Message

The message itself. Select an entry in the list to display its full contents in the message area at the bottom.

First Occurred

The date when the message first occurred.

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Note

Note!

Double-click on an error message to open the Stack Trace Viewer dialog. The information in the Stack Trace Viewer must always be included when contacting contacting  Image Added Support in cases involving error messages.

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