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The configuration contains the standard configuration buttons as described in Common Configuration Buttons and two additional button:

Button

Description

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To Enable External References in an agent profile field. Refer to the section Enabling External References in an Agent Profile Field in External Reference Profile for further information.

Note

Note!

If you update the properties file used by the External References file, and resave the External References profile, you will also have to resave the Event Notification configuration for the changes to take effect.


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To define an Event Category, to send any kind of information to a Column. Refer to Event Category for further information.

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