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There are two Web Service agents that you can include in real-time workflows in the workflow configuration dialog:

  • The Web Service collection Provider agent

  • The Web Service processing Request agent

Web Service

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Provider Agent

The collecting agent The Web Service Provider agent works in the same way as a Service Provider, or server, in the sense that it receives requests from a client, or clients, and transfers the requests to a workflowa workflow.

In a synchronous operation, when the collection agent receives a reply back from the workflow, it delivers the response to the requesting client.

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The Web Service Provider - asynchronous operation

Web Service

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Request Agent

The processing Web Service Request agent works in the same way as a Service Requester, or a client, that sends a request to a server, where a certain service is available.

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