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  1. A user provisions a service model configuration directly via a REST interface, via the  Web Interface, or via a KPI profile in the Desktop.

    Tip
    titleHint!
    Existing profiles and service models can be viewed in the Web UI as well

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  2. Input data is received by the KPI Cluster In agent via KDR UDRs. 

  3. The KPI Management agent continuously performs the KPI calculations that are based on the service model and the input data. 

  4. When the timestamps of the input data indicates that a configurable time period has elapsed, the KPI agent sends the calculated KPIs to the workflow

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