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- To open the System Log, click the button in the upper left part of the Desktop window, and then double-click on in the menu.
- To populate the System Log, click Search in the toolbar. See the section below, Searching the System Log.
Toolbar
| Option | Description |
|---|---|
Displays the Search System Log dialog where search criteria are defined to limit the log entries in the list. For further information, see the section below, Searching the System Log. | |
| Selects all log entries in the table currently displayed. A group is selected from the Show Entries list, see Show Entries option below. | |
Refreshes the system log based on the Search criteria. | |
| Delete | Deletes the selected row or rows. |
| Prints the selected row or rows. | |
| Show Entries | Log entries matching the search criteria are displayed in groups of 500. Show Entries contains a list of all groups of 500, from which one is selected. The full content of the log messages for a group is fetched from the database once the group is selected, for performance reasons. |
Table Fields
| Tip |
|---|
| Sort the messages by clicking on any table column header. Clicking a third time returns the original sort order. |
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| Note |
|---|
Note! Double-click on an error message to open the Stack Trace Viewer dialog. The information in the Stack Trace Viewer must always be included when contacting Support in cases involving error messages. |
Searching the System Log
In order to more easily track down specific messages, the Search System Log dialog lets you constrain the number of messages displayed.
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The search result is restricted to a maximum of 500 000 entries. To modify the maximum number of entries, add the Platform property mz.systemlog.maxresults to the platform.conf and modify the value. For further information, see Platform Properties(3.0).
For an entry to be displayed in the list, it has to pass all of the following filters.
| Field | Description | |||||
|---|---|---|---|---|---|---|
Log Area | The area of the system that reported the log entry. At least one must be enabled. | |||||
Severity Type | Type of severity, see Sev above, in Table Fields. At least one type must be enabled. | |||||
Period | The time period within which log entries are viewed. Predefined options are available in the drop-down list. If none is selected, all are considered. The default period is Today.
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Workflow Group | Includes messages from the workflow group that you select from the drop-down list. | |||||
Workflow | Includes specific workflows or agents from the drop-down list. If disabled, all workflows and agents will match. | |||||
Agent | Includes messages from the agent that you select from the drop-down list.
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Username | Includes messages originating from the user selected in the drop-down list. If disabled, all user activities will match.
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Log Message | Use this field to search for occurrences of specific messages. Use all lower case letters in the text field to perform a case insensitive search. If upper case letters are used anywhere in the text field the search will be case sensitive. |
Printing the System Log
Use the Print System Log dialog to print detailed information, or a brief description, of one or many log entries.
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