By default, events and errors encountered in the system are saved in the System Log. The System Log handles duplicate events within a time frame. Therefore every event and error has a first and last occurred date, as well as information of how many times it was repeated. The System Log allows the user to browse and purge this log.
There are three types of categories:
System-related log entries
Workflow related log
User-related log entries
For instance, if a workflow aborts, the reason may be tracked through the System Log.
To open the System Log, click the button in the upper left part of the Desktop window, and then select from the menu.
The System Log
Initially, the dialog is empty and must be populated with data using the Search System Log dialog. For further information, see the section below, Searching the System Log.
Buttons and Fields
| Item | Description |
|---|---|
Show Entries | Entries matching the search criteria are displayed in groups of 500. Show Entries contains a list of all groups of 500, from which one is selected. Note that the full content of the log messages for a group is fetched from the database once the group is selected. This is to have as little impact as possible on the overall performance of the system. |
| Severity | The severity of the message can be any of the following:
|
Last Occurred | The date when this message last occurred. |
Repeated | Shows how many times this message has occurred. |
Area | Indicates which part of the system the message originates from; user, system or workflow. |
Workflow/Agent | The name of the workflow/agent from which the message originates. |
Message | The message. Note that selecting an entry from the list will display its full contents. |
First Occurred | The date when this message first occurred. |
Message Area | If an entry is selected from the list, further details about it is displayed in this area. |
Filter
Use the Filter button to set filters for a more curated list of entries in the System Log.
| Note | ||
|---|---|---|
| ||
The search result is restricted to a maximum of 500 000 entries. If you want to modify the maximum number of entries, add the Platform property mz.systemlog.maxresults to the platform.conf and modify the value. For further information, see Platform Properties the in the System Administrator's Guide. |
System Log Filter
For an entry to be displayed in the list, it has to pass all of the following filters.
| Item | Description | ||||||
|---|---|---|---|---|---|---|---|
Severity | The severity of the log entry. At least one type must be enabled. | ||||||
| Type | The affected entity. | ||||||
Date Range | Within which period entries will be viewed. A few predefined options are available. If none are selected, all are considered. The default period is Today. The available options are:
When User-defined is selected, the following applies:
If neither Start date and time nor End date and time is specified, all entries will match. | ||||||
Workflow | Contains options to filter out specific workflows and/or agent names. If disabled, all workflows/agents will match. | ||||||
Workflow Group | Check to include log messages of the workflow group that you select from the drop-down list. | ||||||
Agent | Check to include log messages of the agent that you select from the drop-down list.
| ||||||
Username | If enabled, all activities performed by the selected user will match. If disabled, all user activities will match.
| ||||||
Message | Log entries may be scanned for occurrences of specific messages. Using all lowercase letters in the text field will result in case insensitive search. If upper-case letters are used anywhere in the text field the search will be case sensitive. |